Merck & Co., Inc. is a global research-driven pharmaceutical company dedicated to putting patients first.

Merck Benefits

Vendor Contacts

Merck provides a variety of pay and benefit programs. To contact the appropriate vendors, please refer to the following list of phone numbers and Web sites.

Flex Communications and the Merck Benefits Book Website: Phone:
 
Fidelity NetBenefits Merck Benefits Service Center 800-66-MERCK
(800-666-3725)
HR For You   1-866-MRK-HR4U (1-866-675-4748)
 
Medical Option Providers Website: Phone:
 
Merck PPO http://www.horizonblue.com/merck 877-663-7258
Merck 80/20 http://www.horizonblue.com/merck

877-663-7258
Merck 80/20 Out-of-Area   http://www.horizonblue.com/merck 877-663-7258
Hospitalization Pre-Certification & Second Surgical Opinions Through M-Line for 80/20 options   800-451-8843
 
HMO Providers Website: Phone:
Aetna NY/NJ http://www.aetna.com 888-247-3368
Aetna FL http://www.aetna.com 888-247-3368
Aetna PA/DE http://www.aetna.com 888-247-3368
Aetna  TX http://www.aetna.com 888-247-3368
BlueOptions, NJ http://www.bcbsnc.com/plans/blueoptions 877-258-3334
CIGNA HealthCare of NC http://www.cigna.com 800-849-9300
Health Plan Hawaii Plus HI http://www.hmsa.com 800-948-6372
Geisinger Health Plan http://www.thehealthplan.com 800-447-4000
Health Plan Hawaii Plus (HPH Plus) http://www.hmsa.com 808-948-6111
Kaiser Permanente CA http://www.kaiserpermanente.org/california 800-464-4000
KeystoneBlue - PA http://www.highmarkbcbs.com 800-547-9378
Keystone Health Plan East PA http://www.ibx.com 800-227-3114
Keystone Health Plan Central PA http://www.khpc.com 800-622-2843
Network Blue New England - MA http://www.bluecrossma.com 800-358-2227
Oxford Health Plans NY/NJ http://www.oxfordhealth.com 800-444-6222
PacifiCare SignatureValueSM - CA http://www.pacificare.com 800-624-8822
Southern Health - VA http://www.southernhealth.com 800-627-4872
 
Prescription Drugs Website: Phone:
Merck's Prescription Drug Benefits http://www.medcohealth.com/ 800-Rx-MERCK
(800-796-3725)
Pharmacy Assistance http://www.medcohealth.com/ 800-922-1557
Managed Prior Authorization http://www.medcohealth.com/ 800-458-8001
Paid Prescriptions  (General Number for Non-Merck Coverage)  http://www.medcohealth.com/ 800-473-3455
 
QDRO/QMSA Website: Phone:
Qualified Medical Child Support Orders   1-866-MRK-HR4U (1-866-675-4748)
Domestic Relations Hotline   908-423-7962
 
Employee Assistance and Behavioral Health Care Website: Phone:
ValueOptions http://www.achievesolutions.net/merck* 877-446-3725
  *Userid: Employee last name; Password: Employe first name
 
Work/Life Benefits & Resources Website: Phone:
Work/Life Services http://www.achievesolutions.net/merck* 800-635-0606
  *Company name: Merck; Password: kaboodle  
 
Disease Management, Consumer Education & General Health Information Website: Phone:
ActiveHealthPHR http://www.activehealthphr.net/merck  888-803-7434
MerckSource http://www.mercksource.com/  
Merck Manuals http://pubaff.merck.com/  
Medco Health Solutions http://www.merck-medco.com/medco/index.jsp?ak=on
Johns Hopkins Health Information http://www.intelihealth.com  
Centers for Disease Control and Prevention http://www.cdc.gov/  
Dr. Koop/Former Surgeon General http://www.drkoop.com/  
Health A to Z-Health and medical information and interactive tools http://www.healthatoz.com/  
National Institutes of Health http://www.nih.gov/  
American Medical Association http://www.ama-assn.org/  
Discovery Health-General health information, interactive tools, consumer guidance http://health.discovery.com/  
Mayo Clinic http://www.mayoclinic.com/index.cfm?  
 
Vision Care Website: Phone:
VSP® http://www.vsp.com 800-877-7195
Aetna Vision One® Discount Program http://www.aetna.com 800-793-8616
 
Dental Option Providers Website: Phone:
Aetna - Dental Comprehensive and Preventive Options http://www.aetna.com 800-541-6711
Aetna DMO® http://www.aetna.com 800-843-3661
Healthplex DPO http://www.healthplex.com 800-982-5529
 
COBRA Website: Phone:
Merck Benefits Service Center http://netbenefits.fidelity.com 800-66-MERCK
 
Health Care and Dependent Care Accounts Website: Phone:
Health Care Account http://www.horizonblue.com/merck 877-663-7258
Dependent Care Account http://www.horizonblue.com/merck 877-663-7258
IRS Publication 503-Child and Dependent Care Expenses http://www.irs.gov/forms_pubs/pubs/p503toc.htm
IRS Publication 502-Medical and Dental Expenses http://www.irs.gov/forms_pubs/pubs/p502toc.htm
 
For Information About Website: Phone:
Long Term Care Insurance
CNA http://www.cna.com/ 800-528-4582
American Association of Retired Persons http://www.aarp.org/
Health Insurance Association of America http://www.hiaa.org/
The official US Government site for Medicare information http://www.medicare.gov
Long Term Care Insurance National Advisory Council http://www.longtermcareinsurance.org/
 
For Information About Website: Phone:
Short-Term Disability
Integrated Disability Management Absence Reporting Line (for US-based Field Sales employees and all salaried (non-bargaining unit) employees at Merck's Rahway, WP and WS sites).   800-969-4174
 
For Information About Website: Phone:
Long Term Disability Insurance
MetLife http://www.metlife.com 800-243-8786
 
For Information About Website: Phone:
Life Insurance
Prudential http://www.prudential.com 888-257-0412
 
For Information About Website: Phone:
Merck Savings Plan [401(k)] 
Fidelity Investments http://www.401k.com 800-666-3725 "Option
1" or 800-835-5087
Fidelity Investments for International Employees http://www.401k.com 508-787-9444
Fidelity Investments for Deferred Compensation   http://www.401k.com 800-792-2363
 
For Information About Website: Phone:
Investment Advisor
Financial Engines® http://www.financialengines.com 888-443-8577
 
For Information About Website: Phone:
Merck Stock Inquiries
Merck Stockholder Services http://www.merck.com 800-613-2104
 
For Information About Website: Phone:
Financial Planning
Ernst & Young http://www.ey.com 800-66-MERCK
(800-666-3725) "Option 4"
 
For Information About Website: Phone:
Stock Options
Smith Barney http://www.benefitaccess.com 866-37-MERCK (866-376-3725)
     
For Information About Website: Phone:
Retirement Plan Estimates
Centers for Medicare and Medicaid (CMS) http://www.cms.hhs.gov/
  
Retirement Plan Estimate http://peopleinfo.merck.com  
Internal Revenue Service http://www.irs.gov  
Medicare http://www.medicare.com  
 
For Information About Website: Phone:
Educational Assistance
ConSern - Educational Assistance Program http://consern.com/h777.htm 800-767-5626
 
For Information About Website: Phone:
Qualified Domestic Relations Orders
Domestic Relations Hotline   908-423-7962
 
For Information About Website: Phone:
Service Awards
Merck Service Award Center (employee anniversary gifts) http://www.eawardcenter.com/u/ME580 800-453-7490
 
For Information About Website: Phone:
Merck Employee Discount Programs
NJ Manufacturer Insurance
(Merck auto insurance group number: 00513-2)		 800-367-6564
Ford X Plan 877-975-2600
GM Plan 800-960-3375
For Information About Website: Phone:
Merck Relocation 
 
For Information About Website: Phone:
USHH - Administrative Contacts
USHH Field Sales
Fleet Administration
(car lease)		 908-423-6562
USHH Field Sales Absence Reporting line 800-969-4174
USHH Field Sales Reimbursement (for expense reporting purposes) 800-merckhl "option 2"
USHH Field Sales Great Performances (Non-Monetary Incentive Program) 800-465-3944
 
For Information About Website: Phone:
The Merck National Service Center
The Merck Patient Assistance Program
(providing financial assistance for Merck drugs)		 800-994-2111
Merck Drug Information for Health Care Professionals 800-672-6372
Merck Drug Information for Consumers 800-422-9675

 

This Web site is intended only as a guide to using the employee benefit programs available to eligible salaried, U.S.-based (and U.S. Expatriate) employees of Merck & Co. Inc., its divisions and the following subsidiaries... more >>

top
 

Copyright © 2009 Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc., Whitehouse Station, N.J., U.S.A.  Privacy  Terms of Use  Sitemap