Engaged employees are fundamental to business success. Recent Gallup polls suggest that at most companies, only 25 percent of employees in the United States are truly engaged and committed to the company they work for. Our own annual survey indicates that our employee engagement level is much higher. We strive to foster this engagement in many ways: by promoting a positive work environment, by requiring ethical business practices, and through proactive communications with all our employees. Also critical to our success is employee feedback. As we do with our external stakeholders, we work to understand our employees' concerns, needs and thoughts on the Company's strengths and weaknesses, and incorporate these findings into our strategies, processes and programs to further our ability to achieve our business goals.